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KOHLER Generator FAQs
Have questions about our generators? We’ve got you covered. Here are answers to some of our most frequently asked questions.
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What is a generator?
A standby home generator keeps your power on during an outage. It’s installed outside your house (like an AC unit) and comes on automatically, whether you’re at home or away. KOHLER generators come on within 10 seconds of a power outage, ensuring you’re never in the dark.
Home generators run on propane or natural gas, so there’s no refueling necessary.
Why do I need a generator?
If you’ve ever lost power, you know how helpless you can feel. No matter what causes your electricity to go out, a KOHLER generator ensures power outages don’t interrupt your life.
When the electricity goes out in your area, a standby generator kicks on in seconds to provide power to your home. This allows you to live your life no matter how long the outage lasts. It also allows you to stay connected by powering your wifi and devices, saves food that would have otherwise gone bad in an unpowered refrigerator and freezer, keeps your sump pump running, and so much more.
What is the difference between a portable generator and a standby generator?
Portable generators can be purchased at big box hardware stores. Most portable generators run on gasoline and can burn through 10-20 gallons per day of use. Homeowners must be careful when setting up, refilling, and running extension cords to/from a portable generator since not following instructions can be dangerous. They have to be started manually, something that may be difficult or even impossible during or after a storm.
Standby generators are permanently installed outside of your home. They run on natural gas or liquid propane gas, which you do not have to manually refill and does not require extension cords to power your home. A standby generator turns on within seconds of a power outage, giving you almost uninterrupted power.
How much does a generator cost?
The cost of your new generator will depend on several factors: the model you choose, the size of your home, how much of your home you’d like to power, and what installation entails. Your Kohler representative will be able to give you a price range during your consultation.
What size generator do I need for my house?
This depends on the size of your home, how many appliances you have on gas vs electricity, and how much of your home you want to power during an outage. During your consultation, your Kohler representative will discuss all of these factors with you to help you determine the best size for your home.
Are KOHLER generators smartphone-compatible?
Yes! With the OnCue Plus app (available for iOS and Android), you can monitor your generator from any mobile device. This includes instant notifications when your generator turns on and off, status updates, and monitoring. In addition, the app automatically notifies your nearest dealer when there is an issue with your generator.
Can I install my KOHLER generator myself?
This is not a DIY project. Since a standby generator is routed into your home’s electrical system, installing a standby generator is an involved process. In addition to the expertise of a Kohler technician, installation often requires an electrician to ensure your home’s system is up to date and equipped to handle your new generator.
This is why we recommend that you choose an authorized local KOHLER generator dealer or distributor to install your generator. Our expert installers ensure your generator is properly installed and even take care of any permits. That’s complete peace of mind.
How do I register my generator's warranty protection?
To register your warranty, have an authorized Kohler service technician complete a post-installation Warranty Start-Up at your home. Then, instead of your warranty beginning on the day the generator is purchased, it will begin on the day your service technician submits your generator system's details to the Warranty Start-Up program. The technician will complete a checklist, make sure the system is properly installed, and enter all necessary information into the Kohler Warranty site.


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REQUEST A FREE QUOTE TODAY
Once you submit your information, a KOHLER Authorized Dealer will contact you to answer your questions and schedule your free quote.

* Required Fields